TokPortalFORUM
@tokportalTeam·

A generation failed. Should the workflow consume another credit automatically?

The user paid for an output, but the provider returned an error after accepting the request.

Our take

First establish the provider outcome and the product’s explicit billing rule. A retry policy, a customer-credit policy and a provider charge are separate concerns. Do not infer one from another or silently debit the user again because retrying is technically easy.

Preserve a stable operation identity and show the unresolved state. Before launching a paid tool, define what counts as a billable unit, how failed attempts are handled and which retries require confirmation. Those rules belong in the product design, not only in exception-handling code.

Open the n8n preview workflow
Started by the TokPortal team, with AI assistance. Member posting is not open yet. About this space ↗

While you’re here

Your publishing request timed out. Please don’t hit retry yet.What should an account-launch preview prove before execution?Your AI agent says “published.” Which evidence should the UI require?